Terms of Service

These Terms of Service (the “Terms”) govern access to and use of Lexmount websites, consoles, APIs, software development kits, Web Fetch, cloud browsers, documentation, support, and related services (collectively, the “Services”). By creating an account, placing an order, clicking to accept, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

For public Lexmount Services, the provider and contracting entity is Beijing Zhuyue Technology Co., Ltd., unless an applicable checkout page, enterprise order, or signed agreement expressly identifies another entity. Its registered and business address is Room 2108-B310, No. 9 North Fourth Ring West Road, Haidian District, Beijing, China. An order form, service-level agreement, data-processing addendum, or other signed agreement may add or replace terms for the covered Services. If there is a conflict, the signed agreement or order controls for that subject.

Eligibility and organizational authority

You must have legal capacity to enter into these Terms and use the Services for lawful business, professional, or developer purposes. The Services are not directed to children under 14. If you accept these Terms for an organization, you represent that you have authority to bind it; “you” then includes that organization and its authorized users.

Accounts and credentials

You must provide accurate, current information and keep it updated. You are responsible for users, instructions, charges, and activity under your account, including activity through API keys and connected systems. Protect passwords, API keys, persistent browser contexts, proxy credentials, and other secrets; apply least privilege; and do not share credentials outside authorized users. Notify us promptly through Contact if you suspect compromise, unauthorized access, or inaccurate account ownership. We may require identity, authority, security, or payment verification before providing or restoring access.

Services, plans, and changes

Available features, regions, resource specifications, quotas, concurrency, support levels, and technical limitations are described in the console, documentation, checkout page, or applicable order. Beta, preview, trial, and free features may be changed or withdrawn and may have reduced support or separate limits. We may improve, replace, or discontinue features. For a material reduction to a paid core feature, we will provide reasonable advance notice where practicable, unless an urgent security, legal, or third-party dependency issue requires faster action.

You are responsible for evaluating whether the Services, selected region, configuration, retention, and outputs meet your legal, security, accuracy, and availability requirements. Unless an applicable order says otherwise, the Services do not provide legal, financial, medical, or other regulated professional advice.

Orders, fees, subscriptions, and taxes

Prices, currencies, billing units, minimum commitments, validity periods, renewal terms, and payment methods are shown before purchase or in the applicable order. Usage charges may include compute time, concurrency, traffic, proxies, storage, recordings, downloads, or other metered resources. You authorize us and our payment providers to charge the selected method for amounts due, including recurring fees when the checkout or order identifies a renewing subscription.

You must keep billing information current and pay applicable taxes, duties, and governmental charges, excluding taxes on our net income. If withholding is required, provide valid documentation and pay amounts necessary for us to receive the invoiced net amount unless mandatory law provides otherwise. Late or failed payment may result in restricted access after reasonable notice, except where immediate action is needed to prevent loss or abuse.

You may cancel a renewing plan through the available account control or the method stated in the order. Cancellation stops future renewal and ordinarily does not reverse charges already incurred. Except where law, the checkout page, or an order requires otherwise, consumed compute, traffic, proxy, and storage resources are non-refundable. Remedies for provider-caused sustained outages are governed by the applicable service-level agreement or order.

Acceptable use

You may process only websites, accounts, content, and personal data that you own or are lawfully authorized to use. You must comply with applicable law, permits, sanctions and export restrictions, third-party rights, and target-site terms and access rules.

You must not use the Services to:

• bypass authentication, paywalls, access controls, security measures, rate limits, or technical restrictions without authorization;
• impersonate another person, commit fraud, misrepresent origin or affiliation, or facilitate unlawful surveillance or discrimination;
• harm or exploit minors, distribute unlawful sexual or violent content, or process data where prohibited by law;
• send unlawful spam, phishing, deceptive communications, or malware;
• gain unauthorized access to accounts, devices, networks, data, or systems;
• disrupt, damage, overload, scan, probe, or conduct denial-of-service activity against the Services or another system;
• evade plan, quota, concurrency, billing, or enforcement limits, including by creating or coordinating accounts for that purpose;
• copy, reverse engineer, resell, or provide the Services as a competing managed service except as permitted by law or a signed agreement; or
• enable, instruct, or assist another person to do any of the above.

Customer content and instructions

“Customer Content” includes instructions, source data, browser inputs, uploads, downloads, outputs, persistent contexts, recordings, and other content you or your users submit to or generate through the Services. You retain your rights in Customer Content and are responsible for its legality, accuracy, quality, and permissions.

You grant the provider only the limited, non-exclusive permission necessary to follow your instructions, deliver and maintain the Services, secure them, diagnose faults, provide support you request, and comply with law. This permission ends when the relevant purpose and retention period end. It does not authorize advertising profiles, unrelated external distribution, sale of Customer Content, or training general-purpose models unless separately agreed and properly authorized.

For account, transaction, security, and website-operation data, the provider generally determines necessary purposes. For Customer Content submitted to or generated in a cloud browser, the provider generally acts as processor or entrusted service provider. See the Privacy Policy, Browser Data Notice, and any signed data-processing addendum.

Screenshots and session recording

If you enable screenshots or session recording, the Services may capture page views, mouse or pointer movement, clicks, keyboard interactions, form inputs, and other content visible in the browser. Recordings may therefore contain credentials, communications, financial information, or other sensitive and third-party data.

You must determine whether recording is necessary, identify affected people and fields, provide legally sufficient notice, obtain any consent required by law or contract, minimize or mask sensitive data, restrict access, and configure the shortest practical retention. You must not conceal or disable a recording indicator made available by the Services where doing so would mislead an affected person or violate law. Lexmount does not determine whether your particular recording is lawful.

Third-party sites, accounts, and services

The Services can access third-party sites and services on your instruction and may interoperate with identity, payment, proxy, storage, or other providers. Lexmount does not control those services, grant you rights to use them, or guarantee their availability, accuracy, security, or continued compatibility. You remain responsible for third-party accounts, credentials, fees, terms, permissions, robots or access rules, and privacy requirements. Third-party providers may process data under their own terms and policies. We are not responsible for third-party content or conduct, but this does not limit responsibility that applicable law does not permit us to exclude.

Security and confidentiality

We use commercially reasonable technical and organizational measures described in the Privacy Policy and applicable agreement. No Internet service is completely secure. You must configure the Services appropriately, restrict secrets and access, maintain your own backups where needed, and promptly report suspected vulnerabilities or exposure without publicly disclosing them before there is a reasonable opportunity to respond.

Each party will protect the other party's non-public confidential information using reasonable care and use it only to perform or receive the Services. Confidentiality does not cover information that is independently developed, lawfully received without restriction, or becomes public without breach. A party may disclose information when legally required after giving notice where permitted.

Lexmount intellectual property and feedback

Lexmount software, APIs, documentation, marks, and service designs remain owned by the provider or its licensors. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Services during the applicable term. These Terms transfer no other intellectual property. Do not remove proprietary notices or use Lexmount marks in a way that suggests sponsorship without permission.

General product suggestions you voluntarily submit may be used without restriction or payment to improve the Services. Feedback does not include Customer Content, credentials, confidential information, or browser data.

Monitoring, enforcement, and suspension

We may use service metadata, security signals, and proportionate technical controls to protect users, enforce limits, investigate suspected abuse, and comply with law. We do not assume a general duty to monitor Customer Content. When reasonably necessary, we may preserve relevant evidence and restrict content or access.

We may apply proportionate limits or suspend access for a security risk, unlawful use, non-payment, material breach, harm to another service, or legal requirement. Where practicable, we will explain the reason and recovery conditions and allow an opportunity to cure. Immediate action may be taken where delay could increase harm. Suspension does not waive amounts already due.

Term and termination

These Terms continue while you access the Services. You may stop using free Services at any time and may terminate paid Services according to the applicable order or cancellation method. We may terminate for an uncured material breach, repeated violations, prolonged non-payment, discontinuation of the applicable Service, or legal requirement, using the notice stated in the order or, if none, reasonable notice where practicable.

On termination, your right to use the Services ends. Before termination takes effect, use available product controls to export or delete data you need. Data return, deletion, and legally required retention follow the product controls, Browser Data Notice, signed data-processing addendum, and applicable law. Provisions that by nature should survive—including accrued payment, confidentiality, intellectual property, disclaimers, liability, indemnity, and dispute terms—remain effective.

Disclaimers

To the extent permitted by applicable law, the Services are provided “as is” and “as available.” We do not warrant uninterrupted or error-free operation, that every third-party site will remain compatible, or that outputs will be complete, accurate, or suitable for a particular purpose. Internet, cloud, proxy, browser, payment, and target-site dependencies may interrupt or change behavior. You remain responsible for reviewing outputs and maintaining appropriate safeguards.

Nothing in these Terms excludes warranties, remedies, or liabilities that applicable law does not permit the parties to exclude.

Limitation of liability

To the extent permitted by applicable law, neither party is liable for indirect, incidental, special, punitive, or consequential loss, or loss of profits, revenue, goodwill, or data, arising from these Terms, except where such exclusion is prohibited. Unless an applicable order or signed enterprise agreement states a different amount, each party's aggregate liability arising from or relating to the Services and these Terms will not exceed the fees you paid or were required to pay for the affected Services during the 12 months immediately before the event giving rise to the first claim.

The exclusions and cap above do not limit your payment obligations or either party's liability for fraud, willful misconduct, breach of confidentiality, indemnification obligations, or liability that applicable law does not permit to be limited or excluded.

Indemnification

To the extent permitted by applicable law, you will defend and indemnify the provider and its personnel against third-party claims arising from unlawful Customer Content or instructions, your material breach of the acceptable-use or recording obligations, or your infringement of third-party rights. We will provide reasonable notice and cooperation and allow you to control the defense, subject to our right to participate and to withhold consent from a settlement that admits fault or imposes obligations on us. Additional provider indemnities, procedures, and negotiated limits are governed by the applicable enterprise agreement or order.

For paid Services, the provider will defend you against a third-party claim that the unmodified Services, as provided and used in accordance with these Terms, directly infringe that third party's patent, copyright, or trademark, and will pay damages finally awarded by a court or agreed in a settlement approved by the provider. This obligation does not apply to Customer Content or instructions, third-party services, combinations not supplied by the provider, your modification or unauthorized use, or continued use after notice of the claim and provision of a reasonable workaround. The provider may obtain continued-use rights, modify or replace the affected Service, or terminate it and refund prepaid fees for the unused terminated period. This paragraph states the provider's sole obligation and your exclusive remedy for such infringement claims, unless a signed enterprise agreement or order states otherwise.

Notices and changes to these Terms

We may send operational, billing, security, and legal notices through the account, console, email, or contact details you provide. Electronic notices satisfy written-notice requirements where permitted by law. You are responsible for keeping contact details current.

We will provide advance, prominent notice of material changes through the Services, email, or another appropriate channel. Where renewed agreement is required, we will obtain it before the change takes effect. Changes do not retroactively reduce rights for a completed transaction unless required by law or agreed by both parties.

General terms

You may not assign these Terms or transfer an account without our consent, except as part of a permitted corporate reorganization with written notice and no reduction in obligations. We may assign these Terms in connection with a merger, financing, reorganization, or sale of the relevant business, subject to applicable notice and privacy obligations.

Neither party is liable for delay caused by events beyond reasonable control, except for payment obligations, provided it takes reasonable steps to reduce the impact. Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be adjusted only as necessary and the remainder stays effective. Headings are for convenience. These Terms, applicable orders, and signed addenda are the entire agreement for their subject and replace prior discussions on that subject.

Unless mandatory law or an applicable checkout page, order, or signed agreement requires otherwise, these Terms and disputes arising from or relating to them are governed by the laws of the People's Republic of China, without regard to conflict-of-law principles. The people's courts with jurisdiction in Haidian District, Beijing, China have exclusive jurisdiction. Before filing a claim, each party will attempt in good faith for 30 days to resolve the dispute through the contact process below, except where urgent injunctive relief or a limitation period requires earlier action.

Questions and legal notices may be submitted through Contact. Rights requests concerning personal information should use the process in the Privacy Policy.